SHIPPING POLICY

Local Mailing

1. Ninja Delivery
Free for all orders with no min spend
Tracking is available
Delivery usually takes 2-3 working days

2. DHL
Free for orders above $500
DHL service is available at a fee of $10 for orders below $500
Tracking is available until the receiver has received their parcel.
Next day delivery from the date the parcel is sent out

NOTE:

- Our company will not be responsible for failed delivery attempt due to incorrect address given by customer during online and offline purchases. It is the customer's responsibility to contact the service provider themselves once the parcel has been sent out by us.

- Our company will not cover delivery charges for exchanges or items sent in for after-sales service. Customer can either choose either self collection or cover the delivery charges themselves

International Mailing

1. EMS
Free for all orders with no min spend
Tracking is available
Delivery times vary depending on location, usually 10-17 working days.


2. DHL International
Free for orders above $800
DHL service is available at a fee of $20 for orders below $800
Tracking is available until the receiver has received their parcel.
Delivery usually takes 2-3 working days from the date the parcel is sent out.

NOTE:

- Our company will not be responsible for paying any applicable taxes, custom duties, or fees associated upon receiving their shipment.
- Our company will not be responsible for failed delivery attempt due to incorrect address given by customer during online and offline purchases. It is the customer's responsibility to contact the service provider themselves once the parcel has been sent out by us.

- Our company will not cover delivery charges for exchanges or items sent in for after-sales service. Customer can either choose either self collection or cover the delivery charges themselves