WARRANTY

SOLID GOLD JEWELRY (5%, 14K & 18K)

We provide a Lifetime Warranty for all our solid gold jewelry, which includes the following benefits for the first year:

One-time Free:

· Re-plating or Polishing

· Repair of a broken chain or parts

· Resizing of 14K/18K rings (*Full eternity bands cannot be resized*)

Please note that stone replacement will be chargeable, dependent on the condition of the jewelry.

After the first year, the following services will be chargeable:

· Re-plating or polishing at $30 per piece.

· Repairing broken chains or parts, up to $50 per piece.

· Resizing of 14K/18K rings, depending on the condition of the jewelry.

18K GOLD VERMEIL JEWELRY

We provide a Lifetime Warranty for all our 18K vermeil gold jewelry, which includes the following benefits for the first year:

One-time free:

· Vermeil re-coating

· Repair of broken chain

· Stone replacement

· Resizing for our vermeil rings cannot be done, hence, size exchange will always be done. Exchange can only be done within 7 days from date of purchase and must be in wearable condition.

Subsequent services after one year:

· Vermeil recoating will be chargeable at $30/pc.

· Repair of broken chains or parts will be chargeable at $30

· Repair of dropped stone will be chargeable at $10
· Stone replacement will be chargeable at $30 onwards depending on the stone type and condition of the jewelry.

For International Orders:
· International shipping fees for warranty claims are the responsibility of the customer and postage for both ways will be covered by customer.